All Systems Operational

About This Site

We monitor all of our critical services both internally and through 3rd party services. If there are interruptions, we will post a note here. Below, you’ll find the current status of the One Church Software infrastructure, as well as any recent issues or incidents we may have had.

If you are experiencing an issue with our platform, please get in touch with us: https://support.onechurchsoftware.com/en/articles/1128199-how-do-i-contact-support

Uptime over the past 90 days. View historical uptime.
Management Portal Operational
90 days ago
100.0 % uptime
Today
Public Portal Operational
90 days ago
100.0 % uptime
Today
Check-In System Operational
90 days ago
100.0 % uptime
Today
My One Church App - iOS Operational
90 days ago
100.0 % uptime
Today
My One Church App - Android Operational
90 days ago
100.0 % uptime
Today
One Church Giving Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Internet Outage Affecting Online Giving
Resolved - Microsoft has corrected the issue with Azure and all of our services are back online.
Jul 18, 23:26 EDT
Update - Update from Microsoft: We’ve determined the underlying cause and are currently applying mitigation. We will start to see incremental recovery in next 90 minutes.
Jul 18, 21:41 EDT
Update - Update from Microsoft:

Impact Statement: Starting at 21:56 UTC on 18 Jul 2024, a subset of customers may experience issues with multiple Azure services in the Central US region including failures with service management operations and connectivity or availability of services.

Current Status: We are aware of this issue and have engaged multiple teams to investigate. As part of the investigation, we are reviewing previous deployments, and are running other workstreams to investigate for an underlying cause.
Jul 18, 20:01 EDT
Identified - Usio, our merchant services provider, reports there is a major issue affecting many internet services including Microsoft Azure which is causing timeout issues with payment processing. They are monitoring the situation. We'll provide updates as we receive them.
Jul 18, 18:36 EDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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