Decreased deliverability for text messages containing short URLs
Incident Report for One Church Software
Text messages containing our shortened URL are currently being blocked by network carriers. We are working with them to resolve the issue. In the meantime, system generated text messages will not have shortened URLs until the issue is resolved (i.e. the full URL will be sent instead) so that deliverability is not affected.

If you have any automatic text messages (such as keywords) that use shortened URLs, we recommend replacing them with the full URL in the meantime.
Posted Jun 10, 2021 - 15:51 EDT
This incident affects: Management Portal.