Usio has indicated the issue has been resolved. Payment processing should be back to normal now.
Posted Jun 21, 2022 - 16:33 EDT
Update
Usio is continuing to work on resolving the issue which is linked to a DB outage. Submission of ACH files for processing will be delayed until the issue has been fixed.
Posted Jun 21, 2022 - 15:50 EDT
Identified
Usio has confirmed there is an outage affecting payment processing and are currently investigating the issue. We will send further updates as soon as we have them.
Posted Jun 21, 2022 - 14:53 EDT
Investigating
Our logs have indicated an issue with online payment processing. We have notified our merchant provider and are awaiting an update on the issue.